Thursday, December 20, 2007

Macys Update

Lame.... Here's the Macys response to my hate mail lol...
(a follow-up from my "BOYCOTT MACY'S !" post in November)

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Dear Valued Customer,

Thank you for contacting us regarding your most recent shopping experience.

On behalf of macys.com Customer Service, please accept my most sincere and deepest apologies for the recent shopping experience that you have found deplorable. Please be assured that the experience that you have described is not indicative of the outstanding level of service we strive to provide our loyal customers. We appreciate that you have brought this matter to our attention, and will forward your comments and concerns to the appropriate personnel. Customer feedback and criticism, such as yours, is an invaluable tool in helping us better meet our customers' expectations.

If you have any further questions, please e-mail us at customerservice@macys.com or call us at 1-800-289-6229. Our office hours are Monday through Saturday 9:00 AM to 6:00 PM and Sunday 11:00 AM to 7:00 PM.

Sincerely,
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Yes thank you for using the word "deplorable" that's what y'all are! And I won't be a loyal customer, never was, and for sure I won't start to be. Macys is devil spawn.

Neil Cavuto just recently did a news segment about this type of issue. Stores deceive by initially over pricing items by exorbitant amounts, but then they decrease the price as a ssslithery sale, but in all actuality the people aren't saving any money, AND still over paying... Sickening!

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